Collection: Brushes

Welke 3 poets- en 3 powerstanden heeft de Boombrush Wave?

De Boombrush Wave heeft meerdere poets- en powerstanden zodat je altijd kunt poetsen op een manier die bij jouw gebit past:

1. Clean: voor dagelijkse grondige reiniging
2. Sensitive: extra zacht voor gevoelig tandvlees of gevoelige tanden
3. BASS-techniek (stand 3): tandarts-geïnspireerde methode met microbewegingen voor gezonder tandvlees

De Wave beschikt over verschillende powerstanden (3 stuks), zodat je de intensiteit zelf kunt bepalen. Zo heb je altijd controle: van een milde poetsbeurt tot krachtige reiniging.

How can I select the different brushing modes?

By briefly pressing the button with which you turn on the brush, you can change the brushing mode. When the timer has expired, the Boombrush remembers your last selected setting. Then you can brush in your favorite right away!

How can I take my Boombrush somewhere tidy?

You can take your Boombrush neatly on a trip with our handy travel case! This case is made of vegan leather and is water-repellent. The travel case contains space for 1 Boombrush and has a handy pocket for the brush head. It also fits your charging cord, should you travel for more than 90 days.

How do I know when to charge the Boombrush?

When the BOOMBRUSH is almost empty, the light on the brush will turn red. That's how you know it's time to charge it! You can still use it for a while.

How does the 60-day free trial work?

Most people take some time to get used to sonic brushing. That's why you can try the toothbrush for free for 60 days. If you return the toothbrush to us within this period, we will stop your Repeat and you will simply get your money back.

I lost my charging cord, what now?

Do not panic! It is simply possible to order a new one through the store. We do have to charge shipping costs for a separate order. You will receive the new cable by post within 3 to 4 working days.

Is the Boombrush also suitable for children?

Absolute! Sonic toothbrushes can also be used for baby teeth. Children under the age of 10 may experience the vibrations as intense. That is why we are now also working on a children's brush. Would you like to stay informed of our developments? Then sign up for our newsletter!

Zijn de Boombrush Boost en Wave geschikt bij gevoelig tandvlees of beugels?

Ja.

De Boost en Wave hebben heeft meerdere poetsstanden, waaronder een zachte stand speciaal ontwikkeld voor gevoelig tandvlees en tanden. De unieke BASS-techniek van de Wave doet er zelfs een schepje bovenop. Deze elektrische tandenborstel is vriendelijk en effectief bij beugels of gevoelige plekken. Zo krijg je een grondige, maar toch comfortabele poetsbeurt, afgestemd op jouw gebit.

Can I use Boombrush in the shower?

You can! The brush is IPX7 waterproof. This means that it has been approved and can be submerged for up to 1 meter for a maximum of 30 minutes without breaking down. So you can take it with you in the shower.

Can I use the Boombrush right away when it arrives?

Of course! You can use the Boombrush immediately when you receive it. The brush is about 70% charged on arrival and therefore there is a good chance that it will not last 90 days the first time.

Why don't you sell bamboo brush heads?

This is a very conscious choice! Bamboo is less hygienic as it can retain moisture and therefore bacteria. In addition, such bamboo cups often still contain a part of plastic. Our choice is therefore to continue to use the current cups made of plastic and to give our customers the opportunity to return the used cups to us so that we can recycle them and thus jointly reduce our plastic waste!

Why is there no charging block with my charging cord?

The Boombrush only needs to be charged once every 3 months. With the included charging cable you can plug it into any USB port. This way you can charge it on your laptop, for example, or your phone charger itself. In addition, constant charging via, for example, a charging block is not good for the (life) life of the battery.

What kind of charger can I use?

We do not recommend using fast-charge adapters. These damage the battery and thus the life of the toothbrush. Only use certified adapters with a maximum output of 5V. If you don't have anything else at home, be creative and use another USB port, for example your laptop. ;)

Which version of the brush head do I receive with the brush?

At the brush you will receive our regular version. You can recognize this by the rubber coating on the back and the wave in the bristles. The soft version does not have this either.

What did Boombrush have to do to obtain the certification?

Boombrush had to complete a comprehensive B Impact Assessment, in which we were evaluated on five areas: governance, workers, community, environment, and customers. We needed to achieve a minimum score of 80 points and meet strict transparency and accountability requirements. And we did it! With a score of 89.5 🏆

What are Boombrush’s plans for the future as a B Corp?

We will continue to focus on innovation in sustainable oral care, such as improving our recycling program for used brush heads and exploring cradle-to-cradle production methods.

What happens to billing in the new model?

Billing is largely as you are used to. The difference is that you now pay twice a year, for a period of 24 weeks. So your total amount is higher because you receive more products at once, but then you are immediately provided for six months.

Do I need to do anything to activate the change?

No, we'll take care of that for you! You use up your current stock first, and then we automatically switch you to the 24-week Repeat model. So you don't have to do anything yourself.

How can I expand my Repeat?

How nice that you want to customise your Repeat! In your account, you can add additional products, change the hardness of your brush heads or extend your subscription. Not sure what to do? Our customer service will be happy to help you.

How often should I replace my brush head?

Our experts recommend replacing your brush head every 2-3 months. With regular use, the bristles wear out, making them less effective at cleaning. In addition, over time, the amount of bacteria on the brush head increases significantly. So timely replacement is important for good oral hygiene. Fortunately, we arrange this automatically for you via your Repeat subscription, so you are always well protected.

I did not receive an e-mail about this change.

We're sorry to hear that! Possibly the e-mail ended up in your spam or we have an outdated e-mail address. You can check in your account at any time if your details are still correct.

I have not received my package, it is lost or incomplete. What now?

Annoying! Contact our customer service team and we will make sure you still receive the right package.

Can I still change my Repeat?

Sure! You can change your Repeat subscription via your account. Just make sure you make changes at least 24 hours before your next scheduled Repeat. After that, we will unfortunately not be able to change the order as it will already be in process. Unable to make it? Feel free to send us a message, we will be happy to help you.

Can I track my Repeat?

Sure! You can track your order via the PostNL app. As Repeat orders are sent by letterbox post, you won't receive a track-and-trace code. But via the app, you can see exactly when your delivery is expected.

Can I still go back to my old Repeat?

We recommend the new 24-week Repeat model, but if you prefer to keep receiving every 4 or 8 weeks, you can indicate this via your account or customer service. This is possible at an adjusted rate, due to higher shipping costs with more frequent deliveries. By switching to the 24-week model, together we also contribute to the environment: fewer transport movements and less packaging material ensure a smaller ecological footprint.

When will I get my Repeat?

Our Repeat process works as follows: 1. You will receive a reminder from us about your order. 2. On Wednesday, we activate your Repeat order. 3. Your parcel is packed on Thursday, Friday and Monday. 4. On Tuesday or Wednesday we give it to the postman. 5. Delivery usually takes place on Thursday, Friday or Saturday at the latest. Still haven't received anything? Let us know, we will be happy to sort it out for you!

When will my Repeat be debited?

Once you receive an email from us that your payment is being processed, the following turnaround times apply: - iDEAL: Processed immediately, we get started right away. - Credit card & PayPal: As soon as the payment is approved, we start processing your order immediately. - SEPA direct debit: The direct debit usually takes 1-2 working days. We start processing as soon as we receive the direct debit order. - Sofort SEPA: The direct debit takes place within 5 working days. Here, too, we start processing your order in advance.

What if I receive too many brush heads?

No worries! If you have a spare brush head, you can easily pause or postpone your delivery via your account. We do recommend timely replacement, not only because of wear and tear of the bristles, but also because the number of bacteria on a used cup increases significantly. By changing on time, you can be assured of a fresh, healthy mouth.

What is Repeat and how does it work?

Repeat is our handy subscription that allows you to automatically receive your favourite products every 24 weeks. You will then receive 3 brush heads at home, enough for fresh oral care for six months. We make sure your new delivery reaches you in plenty of time so you don't have to keep thinking about it. Extra advantage: with Repeat, you benefit from a lifetime guarantee on your Boombrush.

Wat moet ik doen met mijn BOOM.brush als deze kapot is?

Een kapotte BOOM.brush is elektrisch afval. Gooi hem dus niet bij het restafval, maar lever hem in via Wecycle. Wecycle heeft door heel Nederland inleverpunten waar elektrisch afval correct wordt verwerkt. Zoek het dichtstbijzijnde punt op via wecycle.nl. Zit er geen Wecycle-punt bij jou in de buurt? Stuur je brush dan naar ons terug, wij zorgen voor de juiste verwerking. De gebruikte borstelkopjes die je nog over hebt, kun je bij het restafval doen. P.S. Ben je Repeat-klant, dan heb je levenslang garantie op je BOOM.brush. Neem contact op met onze klantenservice voor een vervangende borstel.