Warranty conditions

2-Year Factory Warranty

We guarantee every BOOM.brush against manufacturing defects for 2 years after purchase.
We ask just one thing: take good care of your brush.

Not covered under warranty:

  • Normal wear and tear
  • Damage from accidents
  • Poor maintenance (toothpaste residue)
  • Use of a charging device other than a 5V 1A adapter with USB-A to USB-C cable
  • Use of non-BOOM.brush brush heads
  • Cosmetic damage

Want to know how to best care for your brush? Check out our user manual.


Lifetime Warranty with BOOM.brush Repeat

Activate BOOM.brush Repeat [LINK2]? Then you get a lifetime warranty.

Requirements:

  • Start Repeat within 3 months of purchase
  • Keep your subscription active
  • Care for your brush

To claim the lifetime warranty, your Repeat subscription must always stay active.

Your benefit:

  • Lifetime coverage for product defects
  • Automatic brush head deliveries
  • Replacements for €5.00 shipping costs


60 Days Free Trial

Try your BOOM.brush for 60 days, risk-free. No strings attached.

Not satisfied? You'll receive a full refund, minus €7.00 for the used brush head. Money will be in your account within 14 days.

Returns: original box with original accessories, or a PostNL letterbox parcel (370 x 260 x 30mm).

For full details on return procedures, right of withdrawal, and return costs, please see our Terms and Conditions.


Questions or warranty claims?

Contact us via our support page.